Outcome-aligned
The commercial model keeps the conversation close to measurable savings rather than a growing stack of billable technology.
Why AutoMates exists
Free people from dull work. Bring data and decisions into focus.
We bring process improvement, automation and applied AI specialists together around your workflow. Based in Augsburg, Germany, we work with an international partner network to reduce repetitive work and give your team more capacity for judgment, relationships and expertise. Our focus is productivity and capacity—not eliminating roles.
What this means in practice
International expertise, assembled for the work
The network brings together process, automation, and AI specialists instead of asking one generalist to represent every discipline.
Specific over theatrical
AutoMates prefers a clear scope, documented evidence, named responsibility, and honest limitation over vague transformation claims.
The network
Three disciplines. One accountable delivery team.
The team is assembled around the process rather than a fixed technology stack. That keeps strategic, operational, and technical decisions connected throughout the engagement.
Process improvement experts
Specialists in Process Discovery, operational excellence, and methods such as Lean and Six Sigma make the current work measurable, remove avoidable steps, clarify exceptions, and design a stronger future process.
Process automation specialists
Workflow architects and integration specialists connect systems, APIs, rules, data, controls, and human hand-offs into an automation that can operate reliably in the existing environment.
Applied AI experts
The network spans prompting, retrieval, agent systems, machine learning, and deep learning. The engagement uses the level of AI the process needs—not the most fashionable technique available.
The human side of automation
Give your people more freedom and focus.
Most businesses are not short of valuable work. They are short of the time and attention needed to do it well. The people closest to a process usually understand its exceptions, risks, and frustrations better than anyone else. Treating their knowledge as part of the solution leads to better automation—and to change that teams can support rather than fear.
The AutoMates principle
Our automation projects are not designed around eliminating roles. They are designed to return capacity to the people the business already depends on.
- 01
Start with the people doing the work
We listen to people handling the process and involve them early. They know where time is lost, where judgment matters, and where an apparently simple workflow becomes complicated in practice.
- 02
Make the purpose clear before the change arrives
When people understand how the change gives them more time for meaningful work, resistance usually becomes participation.
- 03
Let AI support decisions—not own them
AI can organise information, identify patterns, and help people evaluate their options. But important decisions and their consequences should remain visible, explainable, and ultimately owned by a person.
The partner network
International expertise, connected across six locations.
Our partner network connects process improvement, automation, and AI expertise across Europe, North America, South and Southeast Asia, and Latin America. Each engagement is assembled by capability and context, while the client works with one accountable delivery team.
- Augsburg, Germany
- Kraków, Poland
- Jakarta, Indonesia
- Raleigh–Durham, United States
- Lahore, Pakistan
- Bogotá, Colombia
The commercial position
A gain-share model needs transparency to be credible.
Start with discovery
The paid discovery phase turns assumptions into a documented current-state baseline and recommendation. It is deliberately useful even where a build does not follow.
Agree the savings logic
The 25% Year 1 gain-share is based on an agreed calculation before implementation. The model distinguishes forecasted savings from what is later observed.
Avoid dependency by default
The project defines what is handed over, who operates the workflow, and what optional ongoing support covers. Long-term help should be a choice, not a technical trap.
Common questions
Answers before the call.
Clear answers to the practical questions that usually come up before a first conversation.
Where is AutoMates based?
We are legally based in Augsburg, Germany, and work internationally in English and German. The other locations on this page refer to our partner network. Your engagement has one accountable delivery team, assembled around the expertise your process needs.
Who works on an AutoMates engagement?
AutoMates assembles an accountable delivery team from its international network according to the process: process improvement expertise to redesign the work, automation expertise to implement it reliably, and applied AI expertise where prompting, retrieval, agents, machine learning, or deep learning add real value.
Does AutoMates sell one platform?
No. The approach is tool-agnostic: architecture follows the process, client environment, controls, and operating requirements.
Continue exploring
AutoMates
A credible conversation starts with one real process.
If there is a workflow your team is carrying manually, bring it to a fit call. We will be direct about whether it deserves the next step.